Privacy Policy

The Confluence – University of Business & Science (UBS) Namangan Admissions

This Privacy Policy explains how The Confluence (“we”, “us”, or “our”), acting as a promotional and admissions partner for University of Business & Science (UBS), Namangan, Uzbekistan, collects, uses, stores, and protects personal information submitted through our website, landing pages, Meta/Facebook Lead Ads, WhatsApp, and other enquiry or counselling channels.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Name of the student, parent, guardian, or enquiry contact.
• Mobile/telephone number and email address.
• City or location information provided by you.
• NEET status and 12th-standard PCB/academic percentage or other eligibility information.
• Information you voluntarily provide during counselling, admission enquiries, or communications.
• Technical information such as IP address, browser/device information, cookies, and website interaction data where applicable.

2. How We Use Your Information

We may use the information collected to:

• Respond to enquiries and provide requested MBBS counselling or admission information.
• Assess basic eligibility and explain admission requirements, fees, scholarships, documentation, and timelines.
• Arrange calls, WhatsApp messages, emails, or other follow-up communications requested or reasonably expected from your enquiry.
• Assist with the admissions process and, where appropriate, connect you with authorised representatives or relevant university/admissions personnel.
• Improve our website, landing pages, campaigns, counselling process, and user experience.
• Maintain records, prevent misuse or fraudulent enquiries, and comply with applicable legal or regulatory requirements.

3. Lead Forms, Meta Ads and Third-Party Platforms

If you submit your information through a Meta/Facebook or Instagram Lead Ad, your information may be provided to us through Meta’s lead-generation service. We may also use third-party service providers for CRM, analytics, communication, advertising, hosting, or customer-support functions. Such providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.

Your use of Meta, WhatsApp, Google, or other third-party platforms is also subject to the privacy policies and terms of those platforms.

4. Sharing of Information

We do not intend to sell your personal information. We may share information, where reasonably necessary, with:

• University of Business & Science (UBS), Namangan, Uzbekistan, and its authorised representatives for admission-related purposes.
• Authorised admissions, counselling, documentation, visa, travel, or support partners involved in providing services requested by you.
• Technology and service providers that support our website, CRM, communications, analytics, or advertising operations.
• Government, regulatory, law-enforcement, or other authorities where disclosure is required or permitted by law.

5. Consent and Communications

By submitting your information through our website, landing page, or lead-generation form, you acknowledge that we may contact you using the details you provide regarding your enquiry, MBBS admissions, eligibility, fees, scholarships, counselling, and related services. Communications may be made by phone, WhatsApp, SMS, email, or other reasonable channels.

You may request that we stop non-essential marketing or follow-up communications at any time. Please note that we may retain certain records where required for legitimate business, legal, security, or compliance purposes.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, or loss. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to enquiries, supporting admissions, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

8. Your Rights and Choices

Subject to applicable law, you may request information about the personal data we hold about you and may request correction, updating, or deletion where appropriate. You may also withdraw consent for communications that are based on consent. Requests can be made using the contact details provided below.

9. Children and Students Under 18

Our services may be relevant to students who are minors. Where required by applicable law, we expect a parent, guardian, or other authorised person to provide consent or assist with the enquiry and admission process. We do not knowingly seek unnecessary personal information from children.

10. International Data Transfers

Because the admissions process involves an international university in Uzbekistan and may involve service providers located in different countries, personal information may be processed or transferred across borders where reasonably necessary for the purposes described in this Policy and subject to applicable legal requirements.

11. Cookies and Tracking Technologies

Our website or advertising partners may use cookies, pixels, tags, or similar technologies to understand website usage, measure advertising performance, improve user experience, and support relevant advertising. You may be able to control certain cookies through your browser or device settings.

12. External Links

Our website or communications may contain links to third-party websites, including university, regulatory, payment, social-media, or other services. We are not responsible for the privacy practices or content of third-party websites. Please review their respective privacy policies before providing information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable laws. The updated version will be published on the relevant website or landing page with a revised effective date.

14. Contact Us

For privacy-related questions, requests, or concerns, please contact The Confluence through the contact details provided on our website or landing page.